Returns Policy
Important Ordering Information
Please read before ordering
We offer a full refund on all online purchases returned in the condition in which they were sold within 7 days of receipt of the goods.
To return an item
In order to return an item, please log into your online account and list the order you wish to return. You will need your unique order reference number.
This reference number should be included within the parcel being returned. Please post your return back to us within the original packaging to the address provided online. Please use a secure and insured delivery service (such as Royal Mail Special Delivery), as Edgar Brothers cannot accept responsibility for items not received.
* For International customers where special delivery is not available please ensure all items for refund are returned via an insured carrier service with tracking as we cannot accept liability until the item is received.
All returns should be sent to the below address:
Calendar Website Returns
Edgar Brothers
Unit 3 Heather Close,
Lyme Green Business Park,
Macclesfield,
SK11 0LR
All refunds will be made to your credit or debit card. We will refund postage for any faulty items returned to us, however we cannot accept liability for an item until it is returned and has been confirmed as faulty, we will also not refund any return postage charges unless the item(s) are confirmed as faulty.
Heather Close, Lyme Green Business Park, Macclesfield, Cheshire SK11 0LR UK
Tel: +44 (0) 1625 613177 Email: sales@hotshotscalendar.com